Welcome to RugWiser’s Terms and Conditions
These terms and conditions govern your use of the RugWiser website and your relationship with RugWiser (we, our, or us). Please read them carefully as they affect your rights and liabilities under the law. By using this website, you agree to these terms and conditions. If you do not agree with these terms, please do not use our website.
1. General Information
This website is operated by:
2. Use of the Website
2.1. You may access most areas of the website without registering your details. Certain areas are only accessible if you register.
2.2. We may revise these terms and conditions at any time by updating this posting. You should check this website from time to time to review the current terms and conditions.
3. Ordering from Us
3.1. By placing an order through our website, you warrant that you are legally capable of entering into binding contracts.
3.2. When you place an order, you will receive an acknowledgment email. This email is only an acknowledgment and does not constitute acceptance of your order.
3.3. A contract between us will not be formed until we send you confirmation by email that the goods have been dispatched.
3.4. We reserve the right to cancel orders for any reason, including but not limited to, stock availability, errors in the description or price, or issues with your payment method.
4. Pricing and Payment
4.1. All prices are inclusive of VAT and are correct at the time of entering the information onto the system.
4.2. We reserve the right to change prices without prior notice.
4.3. Payment can be made by any major credit or debit card, PayPal, or any other method specified on the website.
5. Delivery
5.1. We aim to deliver the products within the estimated time frame; however, delays are occasionally inevitable due to unforeseen factors.
5.2. If we are unable to meet the estimated delivery date, we will contact you with a revised estimated delivery date.
5.3. Risk of loss and title for the products pass to you upon delivery.
6. Cancellation and Returns
6.1. You have the right to cancel your order within 14 days without giving any reason. The cancellation period will expire 14 days after the day on which you receive the goods.
6.2. To exercise the right to cancel, you must inform us of your decision to cancel by email to info@rugwiser.com.
6.3. You must return the goods to us in their original packaging and condition at your own cost.
6.4. We will reimburse you no later than 14 days from the day we receive the returned goods.
7. Warranty and Liability
7.1. We warrant that the products will conform in all material respects to their description and that they will be free from material defects at the time of delivery.
7.2. Our liability in connection with any product purchased through our website is strictly limited to the purchase price of that product.
8. Privacy and Data Protection
8.1. We are committed to protecting your privacy and comply with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
8.2. Please see our Privacy Policy for details on how we collect, use, and protect your information.
9. Intellectual Property
9.1. The content of the website is protected by copyright, trademarks, database and other intellectual property rights.
9.2. You may retrieve and display the content of the website on a computer screen, store such content in electronic form, or print one copy of such content for your own personal, non-commercial use.
10. Governing Law
10.1. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
10.2. Any disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
For any queries or concerns, please contact us at info@rugwiser.com or visit us at Unit 44 46 Market Hall, Woodgreen Shopping City, Wood Green, London, N22 6YE.
