Introduction
RugWiser (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products. It also outlines your rights under the UK General Data Protection Regulation (GDPR).
Contact Information
Company Name: RugWiser
Address: Unit 44 46 Market Hall, Woodgreen Shopping City, Wood Green, London, N22 6YE
Email:info@rugwiser.com
Information We Collect
Personal Data
We may collect the following personal data from you:
– Name
– Contact details* email address, phone number, postal address
– Payment information:credit card details, billing address
– Purchase history:details of products you have bought from us
– Communication records:any correspondence you have with us
Non-Personal Data
We may also collect non-personal data that does not identify you directly. This includes:
– Browser and device information
– IP address
– Cookies and usage data
How We Use Your Information
Providing Our Services
We use your personal data to:
– Process your orders and manage your account
– Deliver products to you
– Communicate with you about your orders and our services
– Provide customer support
Marketing and Communication
With your consent, we may use your contact details to send you promotional materials and updates about our products and services. You can opt out of these communications at any time by contacting us or using the unsubscribe link in our emails.
Legal Obligations
We may process your personal data to comply with legal obligations, such as maintaining records for tax purposes or responding to legal requests.
Data Sharing and Disclosure
Third-Party Service Providers
We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, order fulfilment, and email marketing. These providers are obligated to protect your data and use it only for the purposes specified by us.
Legal Requirements
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure storage systems.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
– Right to access: You can request a copy of the personal data we hold about you.
– Right to rectification: You can request correction of any inaccurate or incomplete data.
– Right to erasure: You can request deletion of your personal data, subject to certain conditions.
– Right to restrict processing: You can request restriction of processing your personal data in certain circumstances.
– Right to data portability: You can request transfer of your personal data to another party.
– Right to object: You can object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at info@rugwiser.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
RugWiser
Unit 44 46 Market Hall, Woodgreen Shopping City, Wood Green, London, N22 6YE
Email: info@rugwiser.com
Effective Date:20.05.2024
